Privacy Policy

A-flow Mining Supply Solutions, for its operations in the Democratic Republic of the Congo ("A-flow") is responsible for personal data collected through this website, the partner and carrier portals, and our business operations.

• Contact details such as name, job title, email address, and phone number.
• Company information, delivery sites, and order details.
• Carrier, fleet, and driver information submitted for onboarding.
• Portal account details. Passwords are stored only in encrypted (hashed) form.

We use personal data to respond to enquiries, prepare quotations, manage accounts and orders, carry out due diligence, meet legal obligations, and keep our operations safe and secure.

We process personal data in accordance with the applicable data protection provisions of Congolese law, including the Digital Code.

We do not sell personal data. We share it only with service providers that help us operate (such as hosting and email), with suppliers and carriers where needed to fulfil an order, and with authorities where required by law.

Because A-flow operates in the United States, Zambia, and the Democratic Republic of the Congo, data may be transferred between these countries with appropriate safeguards.

We keep personal data only as long as needed for these purposes and our legal obligations, and protect it with appropriate technical and organisational measures.

Subject to applicable law, you may ask to access, correct, or delete your personal data, or object to its use, by contacting info@aflowsolutions.com.